Privacy Policy
Last Updated: 11 May 2026
This Privacy Policy explains how Speedy Deliveries collects, uses, stores, and protects your personal information.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect:
Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Delivery address
- Payment information
- Company details
- Identification documents where required
Shipment Information
- Package details
- Tracking information
- Delivery instructions
- Customs documentation
Technical Information
- IP address
- Browser type
- Device information
- Website activity
- Cookies and analytics data
2. How We Use Your Information
We use personal information to:
- Process shipments and deliveries
- Provide tracking updates
- Communicate regarding services
- Process payments
- Improve website functionality
- Detect fraud and security threats
- Comply with legal obligations
- Respond to enquiries and support requests
- Send service-related notifications
We may also use data for internal analytics and operational improvements.
3. Legal Basis for Processing
Under UK GDPR, we process personal data based on:
- Contractual necessity
- Legal obligations
- Legitimate business interests
- Customer consent where applicable
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve user experience
- Remember preferences
- Analyze traffic and performance
- Support website functionality
Users may disable cookies through browser settings, although some features may not function properly.
5. Sharing of Information
We may share personal data with:
- Delivery partners and carriers
- Customs authorities
- Payment processors
- IT and hosting providers
- Regulatory authorities where legally required
- Fraud prevention agencies
We do not sell personal information to third parties.
6. International Transfers
Where international shipping services are used, personal information may be transferred outside the UK.
We take reasonable steps to ensure appropriate safeguards are in place for international data transfers.
7. Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on legal and operational requirements.
8. Data Security
We implement reasonable technical and organizational security measures to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
However, no online system can be guaranteed completely secure.
9. Your Rights
Under UK data protection laws, users may have the right to:
- Access personal data
- Correct inaccurate information
- Request deletion of data
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Requests may be submitted through our website contact details.
10. Marketing Communications
We may send service updates or promotional communications.
Users may unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us.
11. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
12. Children’s Privacy
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on this page with the revised effective date.
14. Contact Information
For questions regarding this Privacy Policy or your personal data, please contact us using the contact information available on our website.